Refunds may be considered at our discretion, however any refunds processed will be subject to a 10% admin fee. All refund requests must be sent via email stating the rider's full registered name along with the date and time of the lesson

Refund Policy

EC Pro (Wow Design Solutions Limited) does not issue refunds. Any refunds or account credits are subject to the refund and cancellation policy of the Yard, School or Livery using the EC Pro system.

Please contact the Yard, School or Livery directly. Friars Hill riding School is the Merchant of record for all transactions and is responsible for refunds and chargebacks. If dissatisfied with their complaints or refund procedure, you may seek further action.